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Pet insurance explained: what to look for before you buy

Lifetime or annual? Excess or co-pay? Why the cheapest policy can be the most expensive — a plain-English guide to choosing cover.

Pet insurance explained: what to look for before you buy
Photo: cogdogblog (CC0) via flickr

Most people buy pet insurance because of a story: a neighbour’s dog, a torn ligament, a bill with four digits. The trouble is that policies can look similar on the front page and behave very differently when you need them. Here is what matters.

The four types of cover

  • Accident only — cheapest, and covers injuries but not illness. Useful for young, healthy pets on a tight budget.
  • Time-limited — covers an illness for 12 months, then stops. A problem that lasts longer becomes yours to pay for.
  • Maximum benefit — pays up to a set amount per condition, and once reached, that condition is excluded.
  • Lifetime (or “continuous” cover) — resets the limit every year for long-term conditions, as long as you keep renewing. The most expensive, and the most useful for chronic illnesses like diabetes, allergies or arthritis.

The numbers to compare

The annual limit. A cruciate ligament repair or a spell in intensive care can cost several thousand. A low limit makes a cheap premium look better than it is.

The excess or co-pay. Many policies add a percentage co-pay as pets get older — often from eight or nine. Check when it starts.

Exclusions. Pre-existing conditions are almost always excluded, which is the strongest argument for insuring young. Some policies also exclude dental illness, behavioural treatment or specific breed-related conditions.

Premium increases. Premiums rise with age and with claims. Ask how the insurer has raised prices over the last few years.

Good

  • Takes cost out of medical decisions
  • Covers the expensive surprises: surgery, scans, referrals
  • Often includes third-party liability for dogs

Not so good

  • Premiums rise as pets age
  • Pre-existing conditions are excluded
  • Routine care like vaccines usually isn’t covered

Insurance or savings?

Some owners prefer to put the premium into a savings account instead. That can work — if the account is started early, never raided, and your pet does not need an expensive operation in the first few years. The honest answer is that insurance protects against the bill you could not easily pay; savings are better for everything else.

A short checklist

  1. Is it lifetime cover, and is the limit per year or per condition?
  2. When does a co-pay start, and how much is it?
  3. What is excluded for your breed?
  4. Does it pay the vet directly?
  5. How have premiums changed for older pets?

Read the policy wording, not just the summary, and insure while your pet is young and has no medical history. The best policy is the one you never regret having bought.

Written by

Sam Okafor, CPDT-KA

Sam writes our breed and behaviour guides. (Demo profile supplied with the Tailwise theme.)

Reviewed by

Tailwise Editors

Tailwise is for general information and is reviewed by veterinary professionals, but it is not a substitute for advice from your own vet, who knows your pet. How we check facts

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